Shipping policy

Shipping Policy for Nudashape LLC

Effective Date: July 25, 2026

At Nudashape LLC ("Nudashape," "Nuda," "we," "us," or "our"), we strive to deliver your shapewear quickly, securely, and discreetly. This Shipping Policy explains our processing timelines, shipping rates, delivery estimates, customs disclosures, and package tracking procedures for orders placed on nudashape.com.

By placing an order on our store, you agree to the terms outlined in this Shipping Policy, which is incorporated into our Terms of Service.

1. Free Shipping Threshold & Standard Rates

We are pleased to offer free standard shipping on qualifying orders worldwide:

United States Domestic Shipping:
- Orders $99.00 USD and over: FREE Standard Shipping
- Orders under $99.00 USD: Flat rate of $6.95 USD at checkout.
International Shipping (Canada, UK, EU, Australia, & Rest of World):
- Orders $99.00 USD and over: FREE Standard International Shipping
- Orders under $99.00 USD: Calculated flat rate starting at $9.95 USD depending on destination region.

2. Order Processing & Fulfillment Timelines

Processing Time: All orders undergo quality inspection, verification, and packaging. Orders are typically processed and dispatched within 1 to 2 business days (Monday through Friday, excluding major US federal holidays).
Cut-Off Times: Orders placed before 12:00 PM EST on business days will begin processing the same day. Orders placed after 12:00 PM EST, over the weekend, or on holidays will begin processing the next business day.
Order Confirmation: You will receive an automated order confirmation email immediately upon purchase. A second notification containing your shipping carrier and tracking link will be sent as soon as your package leaves our fulfillment facility.

3. Shipping Options & Delivery Estimates

Delivery times are estimates calculated from the day your package leaves our fulfillment center (excluding processing time).

Destination Region	Shipping Method	Estimated Transit Time	Rate (Under $99)	Rate ($99+)
United States	Standard Shipping (USPS / DHL / FedEx)	3 – 7 Business Days	$6.95 USD	FREE
Canada & United Kingdom	Standard International	6 – 10 Business Days	$9.95 USD	FREE
European Union & Australia	Standard International	7 – 12 Business Days	$11.95 USD	FREE
Rest of the World	Global Standard	8 – 15 Business Days	$14.95 USD	FREE

Please note: Transit times may vary depending on rural delivery locations, carrier peak seasons (e.g., holidays), severe weather events, or international customs procedures.

4. Customs, Duties, & Import Taxes (International Orders)

Duties & Taxes: International shipments delivered outside the United States may be subject to local import duties, value-added taxes (VAT), goods and services taxes (GST), or customs clearance fees assessed by your country's customs authority.
Customer Responsibility: Unless explicitly stated otherwise during checkout, all import duties, fees, and foreign taxes are the sole responsibility of the customer upon package arrival.
Refused Customs Packages: If an international package is refused or abandoned by the recipient due to unpaid customs duties or taxes, any return freight fees charged back to Nudashape LLC will be deducted from your final refund balance per our Refund Policy.

5. Order Tracking & Delivery Status

Once your package has shipped, you will receive an email with a direct carrier tracking link. You can also monitor your shipment anytime by visiting our Track Your Order page.

Please allow 24 to 48 hours after receiving your shipping confirmation for tracking information to update in the carrier's system.

6. Shipping Address Accuracy & Modifications

Customer Duty: You are responsible for ensuring your shipping address is complete, accurate, and secure at checkout (including apartment, suite, or unit numbers).
Address Changes: Because orders enter automated fulfillment rapidly, address change requests submitted to support@nudashape.com after purchase cannot be guaranteed.
Undeliverable / Returned to Sender: Packages returned to us due to incorrect addresses, missing unit numbers, or failure to collect from a local postal depot can be reshipped at the customer's expense, or refunded minus the original shipping costs.

7. Missing, Stolen, or Damaged Packages

Packages Marked "Delivered" But Missing: If carrier tracking indicates your package was delivered but you cannot locate it:
1. Check surrounding areas, porch, building reception, and with household members or neighbors.
2. Wait 24 hours, as carriers occasionally mark packages as delivered prematurely while in final transit.
3. Contact the local carrier (USPS, FedEx, or local post) with your tracking number.
Carrier Claims & Support: If your package is confirmed lost in transit or damaged upon arrival, contact us within 48 hours at support@nudashape.com. Please include your order number and photo evidence of any packaging damage so we can file a carrier claim and arrange a replacement.